Memphis's Favorite Florist
Pugh's Flowers was founded in 1976 by Bill Pugh and his business partner. Today, the family-owned and operated flower shop is proudly led by the second generation and serves the community through four retail locations across Memphis, TN. Expanding beyond floral design, the Pugh's brand also includes Pugh's Earthworks, a full-service landscape division with operations in Memphis, Jackson, Nashville, and Little Rock.
At Pugh's Flowers, only the freshest blooms are sourced daily from around the world. Received on refrigerated trucks or by direct air shipment from the ports of Miami and New York, and the fields of Southern California, these stems are meticulously cared for, artfully designed, and thoughtfully delivered to customers in no-spill boxes. We always remain committed to providing the highest-quality product each day at the best possible value.
Fresh flowers play a vital role in all aspects of life. They bring extra smiles and joy during milestones, add vibrancy to celebrations, and provide peace and comfort in times of grief. You can count on beautiful blooms to be there at birthdays, holidays, proms, graduations, weddings, and anniversaries, creating memories and moments that will be cherished forever.
Whether you're planning a last-minute surprise or suddenly remembering a birthday, Pugh's Flowers has you covered with same-day delivery. We're proud to be one of the few local floral shops open seven days a week, making it easy to brighten someone's day anytime. To perfect your gift from Pugh's Flowers, we also offer a variety of novelty extras and keepsakes, like candles, home decor, tasty treats, houseplants, and even gifts for pets.
Customers often say that Pugh's Flowers feels like one big family. Whether you're an employee or a customer, you quickly become part of the Pugh's family at heart. With over 15 full-time designers, some of whom have been with us for over 20 years, we bring a wealth of creativity and experience to every arrangement, offering a wide variety of designs and styles to suit any occasion.
Giving back to the community has always been an essential part of Pugh's Flowers. We are proud to partner with Memorial Park Funeral Home and support numerous events at St. Jude. Our team also cherishes a partnership with the grand and legendary Peabody Hotel in Memphis. During Thanksgiving week, we have the honor of putting up and decorating the iconic Peabody Christmas tree at midnight. Working overnight, we transform the hotel into a festive holiday wonderland, creating a magical surprise for guests who wake up to the dazzling display. The entire Pugh's Flowers team is truly honored and proud to be a part of this yearly tradition.
For any occasion, choose a proven leader in the Memphis community with Pugh's Flowers and Pugh's Earthworks.
Our Code of Ethics
We agree to accept and follow these principles to the best of our abilities:
- Provide the customer with the freshest possible variety of flowers, fruit, gourmet food and plants.
- Have a human operator available 24 hours, 7 days a week.
- Offer Monday through Sunday service.
- Have extended delivery hour options including before 8am and after 3pm.
- Provide an unconditional no risk / no charge guarantee.
- Florist agrees to call the recipient of floral deliveries to confirm proper delivery, freshness, and quality.
- Delivery vehicles will be lettered with company name and / or logo.
- Delivery vehicles will be radio or cell phone dispatched.
- Delivery drivers will wear uniforms and /or name tags for identification
- Retain computerized database of delivery information for all customers and have that available to customer service representatives.
- Offer local, national and world-wide same day delivery service.
- Florist will send customer a reminder of important birthdays and anniversaries.
Reprinted with permission Floral Accounting Services Inc. 2003